All Freight Inc. Privacy Policy

Effective Date: 08/21/24

1. Information We Collect

We may collect the following types of personal information:

Identifiers: Name, address, email, phone number, account name, IP address, device identifiers, etc.
Commercial Information: Records of products or services purchased, shipment details, etc.
Geolocation Data: Collected via GPS, WiFi signals, or cell tower triangulation.
Internet and Other Electronic Network Activity: Browser history, device interaction with our websites and apps, and other online behavior.
Sensory Data: Call recordings when contacting customer support.
Profile Inferences: Inferences about preferences, behaviors, and trends drawn from the collected data.

2. Use of Information

We use your information for the following purposes:

Providing Services: Managing shipments, orders, and customer support.
Personalization: Customizing and improving your experience on our websites and apps.
Marketing and Analytics: Conducting market analysis and delivering targeted advertisements based on browsing behavior.
Legal Compliance: Responding to legal obligations, fraud prevention, and securing our services.
Supply Chain and Logistics Optimization: Using shipment data to enhance service efficiency, such as route optimization.

3. Third-Party Sharing

We share your information with:

Service Providers: Third-party vendors who perform services such as IT support, marketing, and logistics on our behalf.
Business Partners: Affiliates and marketing partners with whom we collaborate to enhance services and products offered.
Government Entities: Law enforcement and regulatory bodies as required by law.
Consent-Based Sharing: We may share your data with third parties for additional purposes only with your explicit consent.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to:

Analyze website usage and improve functionality.
Deliver personalized advertising based on your browsing behavior.
Manage and optimize digital campaigns.

For more information on cookies, refer to our Cookies Policy.

5. Data Retention

We retain personal information as follows:

Identifiers and Commercial Data: Retained for up to 10 years post-service for legal, auditing, and business purposes.
Geolocation and Browsing Data: Retained for up to 3 years, unless otherwise required by law.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access and Correct Information: Request a copy of your personal information and correct inaccuracies.
Delete Information: Request the deletion of your personal data, subject to legal exceptions.
Opt-Out of Sales or Sharing: Opt-out of data sharing for advertising purposes.
Restrict Processing: Limit how your data is used, particularly for marketing.

To exercise these rights, contact us at [Contact Information].

7. Mexico Compliance

In accordance with Mexican privacy laws (such as the Ley Federal de Protección de Datos Personales en Posesión de los Particulares), we commit to:

Primary Use of Data: Using personal information for core services, including managing shipments, processing payments, and providing customer support.
Secondary Use of Data: Using personal information for marketing and analytics, with the option to withdraw consent at any time.
Rights of Access, Correction, and Deletion: Mexican users can request access to, correction of, or deletion of their personal data. We respond to these requests within 20 business days.
Consent Withdrawal: You may revoke your consent for data processing by contacting us as indicated above. If you withdraw consent for primary purposes (e.g., delivering services), we may be unable to provide those services.

8. Security

We take reasonable steps to protect your data from unauthorized access, loss, and misuse. This includes using encryption and maintaining secure servers. However, no system is 100% secure, and we cannot guarantee the complete safety of your data.

9. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or to comply with legal requirements. We will notify users of significant changes.